How long after purchasing my order will it be delivered to the cargo?

Orders placed before 12:00 after the confirmation information of your purchase reaches us will be delivered to the cargo on the same day. Orders placed after 12:00 will be delivered to the cargo on the next business day. Our maximum shipping period is 3 business days. After your cargo is delivered, the cargo company will deliver your order within 15 business days depending on the distance of the delivery address to Antalya/Turkey.

Which cargo company will my order be sent with?

Your order will be sent to your address quickly with Yurtiçi Kargo. Where can I follow the cargo status? You can follow all the processes of your cargo through the “Shipment Tracking” section of Yurtiçi Kargo with the cargo tracking number sent to you via e-mail or you can reach the details from the My Orders section on www.higoman.com.

What should I do if the incoming cargo is damaged?

Damaged cargo should not be accepted and a report should be prepared by the Cargo officer. If the authorized person is of the opinion that the package is not damaged, the customer has the right to have the cargo opened there and have the products checked to be delivered without damage and to request that the situation be recorded in a report. Once the cargo is received by the Recipient, it is accepted that the shipping company has fully performed its duty. If the cargo is not accepted and a report is kept, the situation should be reported to Higo Man Customer Services as soon as possible with the copy of the report that remains with the Recipient. Our Customer Services will take action immediately to resolve the problem.

How much is the shipping fee?

The shipping fee is fixed for all products in your purchases made from www.higoman.com. Our shipping fee is 12 Euros.

How long does the return process take?

By delivering your returned product to Yurtiçi cargo within 14 business days at the latest. ANDEYA GİYİM KURU TEMİZLEME AYAKKABI İNŞAAT TURİZM VE TİCARET LTD. ŞTİ. Higo Man giyim Deniz mah. Konyaaltı cad. Salur Apt. You need to send it to No:22/A Muratpaşa/Antalya.

The shipping fee for the returned product belongs to the buyer.

When will my return be approved and transferred to my account?

After your complete and undamaged cargo is delivered to our address, it will be approved within 7 business days and refunded to your shopping card.